Warranty Coverage
Titan Trailers will repair or replace, free of charge, parts where faults are deemed to be defect in manufacture or Titan Trailer workmanship.
Titan Trailers will repair or replace, free of charge the purchased trailer where defects are prevalent in the structural integrity of the trailer inhibiting the intended use of said product.
Titan Trailers reserves the right to make a full assessment of the Trailer prior to any agreed action herein to ensure compliance on the buyer’s behalf with regard to use and function.
Presenting this Warranty is a requirement of any work performed.
For the warranty to be Valid Titan Trailers will repair the trailer and/or defective part where the trailer and/or part has been returned to the manufacturer i.e Rotorua Main Workshop
Warranty Exclusions
This warranty extends to the original buyer only. Therefore non-transferable and will be voided if the trailer is sold on before the warranty expiration date.
This Limited Warranty is not an insurance policy and does not guarantee the buyer against theft or wilful damage.
Damage resulting from misuse, abuse, accident or modifications
Structural damage resulting from excessive load i.e. buyer exceeded the recommended load capacity
Warranty will be voided should the buyer not maintain Warrant of Fitness standard as per the Titan Maintenance Schedule and/or Registration
The Following are not covered:
Galvanising, Tyres, and Batteries are not included in this limited warranty.
Buyer Responsibilities
Enacting this warranty will be at the buyer’s expense where transportation / freight to Titan Trailers is required for any remedial action.
The terms of the warranty will be void should the trailer and/ or part not be returned to Titan Trailers for repair. Titan Trailers will not responsible for works carried out by another party - this will be at buyer’s discretion.
Any remedial action within the terms of this Limited Warranty will be at the cost of Titan Trailers. Where remedies are noted and assessed as the buyer’s liability Titan Trailers will inform the buyer and, where applicable, negotiate fees for service or repairs.
The Buyer is responsible for maintaining the trailer and keeping service records when routine checks and servicing have been conducted – Failure to produce appropriate service records may result in the Warranty being void.